WOW just Wow! Lexi from Unique Carpet Cleaning is fantastic. He arrived on time and from when he stepped into our home it was nothing but professionalism. The care for our home was outstanding. You can see that Lexi take pride in his job and takes the time to chat to you about what he is doing, how to care for your couches and rugs. Lexi respects the home and was very careful as he cleaned along. He was able to get out every stain that we had on our capets and the rug looks brand new. I was extremely impressed by his service today. Highly remond Lexi. Request him because incredible at his job. I am one happy customer.
I had placed a booking with the company and then had to change it for a later date. On the date of the cleaning no-one came so I called and I was told the booking wasn’t placed, however the lady in the phone (Anna?) Quickly organised a replacement and he come with 1.5 hours and the price was great. Mistakes can happen working with clients especially during a pandemic! The way you handle these mistakes is what makes businesses stand out to me. The quick send out on the same day within 2 hours was fantastic customer service and I will be recommending them to everyone that needs their carpets cleaned.
Excellent work is done by Unique Carpet Cleaning Melbourne. He turned my dirty carpet to a new elegant look. Very professional and reasonable team to work with. The last experience was very bad with some other carpet cleaner. This guy knows his job. I recommend this company to everyone who needs carpet cleaning.
I had to organise a last minute steam clean and they were able to assist. They were super reliable, on time and professional. Excellent communication and a great job with the steam clean. I would definitely recommend them and will be likely to use their services again in the future.
Great customer service. I was looking for professional stain removal, luckily I found unique carpet cleaning they removed very old stains on our carpet.
We requested the same day service with truck mount steam cleaning. Technician was on time and he was friendly professional guy explained us well before he start the job. At the end we pay with the eftpos machine which was super handy
Amazing service, one of the very best!! Very quick and precise. Came to clean my carpets and sofas. Overall unbeatable carpet steam cleaning company. thank you!
Excellent service, stepped in at the last minute when another company let us down. Polite, helpful and informative. Did an excellent job cleaning our carpets. Very happy indeed.
We had to get our carpets re-cleaned after using this company. All the stains came back due to over wetting the carpet and we ended up with a horrible damp wet dog smell (we don’t own a dog). The company didn’t seem to care.
We book unique carpet cleaning Technician very professional and friendly happy with service thanks very much.